What do I receive in my package?
Within 72 hours of your payment, you will receive your benefits package as an email.
What do I receive in my package?
You will receive your membership number, a wallet identification card you may print and use immeditially.
What do I do if I am a RoadCare Plus member and I break down?
Call the toll-free number listed on the back of your membership card. Service is available 24 hours a day, 365 days a year, from anywhere in the United States, Canada, and Puerto Rico. Be prepared to give the following information when calling for roadside assistance:
- Your name and membership number
- Telephone number from where you are calling
- The exact location of you vehicle and nearest cross street or landmark
- Year, make, model, color and license plate number of you vehicle
- To the best of your ability, the nature of the problem.
We will provide minor mechanical roadside adjustments to enable your vehicle to proceed safely on its own power. If we cannot get you safely back on the road, you will be towed to the nearest professional service station.
If, for any reason, road service cannot be dispatched, the member must receive authorization from RoadCare Plus to use a garage of your choice, and upon presentation of receipts the club shall reimburse the member the maximum benefit allowed. See brochure for details.
What does Emergency Roadside Service consist of?
Collision Assistance:
Towing Assistance:
Flat Tire Assistance:
Battery Assistance:
Fuel, Oil and Water Delivery Service:
Lock-Out Service:
Drivers Valet:
Discount Program:
If a customer's covered vehicle is involved in an accident or collision, assistance will be provided to tow the vehicle to nearest qualified service facility or to any location requested by the customer. Free towing covers the first 50 miles (Platinum members receive 15 miles of towing).
When towing is necessary, the covered vehicle will be towed back to the nearest qualified service facility or to any location requested by the covered customer. Free towing up 50 miles. (Platinum members receive 15 miles of towing).
Service consists of replacement of the flat tire with the vehicle's spare tire at the disabled site. Towing assistance will be provided if needed.
Service provides for jumpstart or battery assistance to any covered vehicle in immediate need.
An emergency supply of fuel will be delivered to any covered customer in immediate need.
Assistance will be provided with unlocking a covered vehicle if the covered customer's keys are locked or lost inside.
If a customer becomes impaired and is unable to legally or safely operate their motor vehicle, their vehicle will be towed to the customer's home or hotel. Free towing covers the First 15 or 50 miles.
Most discount programs offer little to no true savings. The RoadCare Plus discount program offers significant discounts. Our discount portal offers savings at merchants large and small across the United States.
Web Interface - The RoadCare Plus' participating merchants are listed with a clear description of each discount on the RoadCare website... www.RoadCarePlusSavings.com
How do I use my new RoadCare Plus membership?
Simply call the dispatch number listed on the back of your membership card.
Does the member have to pay for the service and then submit a receipt for reimbursement?
No, RoadCare Plus provides sign and go service. All services come to you prepaid. In the event that there is no provider in your area you will be reimbursed. See brochure for details.
How long to receive service from dispatch?
Usually 30-45 minutes. Severe weather and other unforeseen events may delay the service provider.
Can I cancel my membership?
Yes. The member can cancel within the first 30 days as long as they request it in writing to:
RoadCare Plus
Attn: Card Services
3036 Mitchellville Road Suite 103
Bowie MD 20716
The membership card and travel discounts must be returned UNUSED to RoadCare Plus. A refund will then be paid to the purchaser, less the $40.00 processing fee.